Terms of Use

These terms govern your use of the Metazeum website and any tools, estimates, forms, or content on it. By using the site you accept them. If you don't agree, please don't use the site.

Design work itself is governed by a separate written proposal or statement of work signed by both parties. Where that document conflicts with these terms, that document wins for that project.

The online agreement form lets you draft and sign a design services agreement with a drawn signature. Once submitted, it is a binding record between you and Metazeum on the terms it states. Metazeum's countersignature or written confirmation completes the engagement.

The calculator, package builder, and any figures or timelines shown on this site are indicative only. They are not offers, quotes, or binding commitments, and they do not create a contract.

A binding price and schedule exist only once we issue a written proposal and you accept it in writing.

All content on this site — including our name, logo, copy, layouts, illustrations, animations, and code — is owned by Metazeum or its licensors and protected by copyright and trade mark law.

You may view and share the site for personal, non-commercial purposes. You may not copy, reproduce, scrape, republish, resell, or use our work to train machine learning models, or create derivative works from it, without our prior written permission.

Portfolio pieces shown may include client-owned trade marks displayed with permission for the purpose of illustrating our work.

Unless a signed proposal says otherwise: ownership of final approved deliverables transfers to the client only upon receipt of full payment. Until then, all rights remain with Metazeum and any use of the work is unlicensed.

We retain ownership of unused concepts, rejected routes, working files, source code libraries, and internal methods, and we may reuse those components in other work.

We retain the right to display finished work in our portfolio, case studies, and social channels unless you request confidentiality in writing before the project starts.

Third-party assets such as fonts, stock imagery, plugins, or music are licensed, not sold. The client is responsible for maintaining those licences after handover.

You agree to provide timely feedback, accurate information, and any assets needed for the work. Delays in approvals or materials may shift the schedule.

You confirm that any content you supply — text, images, logos, data — is either owned by you or properly licensed, and that our use of it will not infringe anyone's rights or breach any law. You agree to indemnify Metazeum against claims, damages, and costs arising from content you supplied or from your use of the deliverables after handover.

Each proposal states the deliverables and the number of revision rounds included. Requests that fall outside the agreed scope are quoted separately and may extend the timeline.

Where we offer revisions "until you're happy", that applies to refinement of the agreed direction, not to repeated changes of direction or new deliverables.

Projects typically begin with a non-refundable deposit; the balance is invoiced per the proposal. Invoices are due within the stated period, and late payment may pause work.

If you cancel mid-project, you remain liable for all work completed and costs committed up to the cancellation date. Deposits cover reserved capacity and are non-refundable.

The site and its tools are provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose or uninterrupted availability.

Design is a creative service. We do not warrant any specific business outcome, ranking, conversion rate, revenue, or engagement result from our work, and any figures on this site are illustrative.

Testimonials and case results shown on this site reflect individual client experiences and are not a guarantee of similar results. Links to third-party sites are provided for convenience and we are not responsible for their content.

Unless a proposal says otherwise, invoices not paid by the due date may accrue a late fee of 1.5% per month, and we may pause work, withhold deliverables and withdraw any licence to use work in progress until the balance is cleared.

If a project is paused by the client for more than 30 days, we may treat it as cancelled and invoice the work completed to date.

You agree to defend and indemnify Metazeum, its owners and contractors against claims, losses and costs (including reasonable legal fees) arising from your breach of these terms, your supplied content, or your use of the deliverables in a way that infringes third-party rights or breaches law.

Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages, natural events, government action, war, or failures of third-party platforms. Deadlines extend for as long as the event continues.

These terms and any signed proposal or agreement are the entire agreement between us on their subject and replace earlier discussions. If any provision is found unenforceable, the rest remains in effect.

You may not assign your rights under these terms without our written consent. Our failure to enforce a provision is not a waiver of it. Electronic signatures and records are valid and binding.

To the fullest extent permitted by law, Metazeum is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill.

Our total aggregate liability arising from the site or any project is limited to the fees actually paid to us for the project giving rise to the claim, or, where no fees were paid, to USD 100.

Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud or death or personal injury caused by negligence.

Each party agrees to keep the other's non-public business information confidential and to use it only for the purposes of the engagement. This obligation survives the end of the project.

Don't attempt to interfere with the site, gain unauthorised access, submit unlawful or abusive content, submit false information, or use automated tools to harvest data from the site.

We may suspend access or decline a project at our discretion, including where a request is unlawful, abusive, or outside our values.

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have exclusive jurisdiction, unless a signed proposal specifies otherwise.

Before starting proceedings, both parties agree to attempt to resolve any dispute in good faith by direct discussion for 30 days.

We may update these terms; the version published here at the time of your use applies. Questions go to metazeum@gmail.com.